RETURNS & CANCELLATION POLICY
Saturday Morning Fresh strives to be fair in permitting Product order cancellations and returns under limited circumstances.
Our Return & Cancellation Policy (“RCP”) contains mandatory terms and conditions regarding your acceptance of Products and your limited rights to cancellations, refunds, and returns in connection with your order for our Products. Please review the RCP very carefully.
Our Terms & Conditions incorporate this RCP by reference. Every time you access our Products & Services, you agree to all terms and conditions set forth in this RCP. Similarly, the same definitions and capitalized terms set forth in the Terms & Conditions herein apply.
If you do not fully and completely agree with the RCP, or any aspect thereof, you must stop using our Services immediately and cease from all further use.
ALL SALES ARE FINAL. ANY REFUNDS THAT ARE MADE, IF ANY, WILL BE ISSUED AS STORE CREDIT.
YOU ACKNOWLEDGE AND AGREE THAT, EXCEPT AS HEREIN PROVIDED, ALL PRODUCT SALES ARE MADE ON A ONE-WAY BASIS; YOU HAVE NO ADDITIONAL RIGHT TO CANCEL AN ORDER, RETURN A PRODUCT, OR RECEIVE A REFUND OR CREDIT FOR A PRODUCT PURCHASE.
Saturday Morning Fresh Takes Full Responsibility for Non-Conforming Products.
You agree that you shall inspect all Products within three (3) business days of receipt of the Products (“Inspection Period”) and either accept or reject such Products; provided, you shall be considered to have accepted any Product upon the unpacking or removal of said Product from its original packaging. You may only reject a Product if it does not conform to the brand and model listed in your purchase confirmation at the end of the checkout process (“Nonconforming Products”).
You acknowledge and agree that you will be deemed to have accepted your delivery unless you notify Saturday Morning Fresh in writing of any Nonconforming Products during the Inspection Period and furnish such written evidence or other documentation as reasonably required by Saturday Morning Fresh. If you timely notify Saturday Morning Fresh of any Nonconforming Products, Saturday Morning Fresh shall determine, in its sole discretion, whether you may ship such Products back to Saturday Morning Fresh – at your own expense, to the extent legally permitted – and thereafter, whether the Products are Nonconforming Products. If Saturday Morning Fresh determines that the Products are Nonconforming Products, it shall reimburse you for all shipping expenses incurred in returning he Nonconforming Products and, in its sole discretion, either: (i) replace such Nonconforming Products with conforming Products or (ii) refund the Price for such Nonconforming Products.
You acknowledge and agree that the remedies herein described are your exclusive remedies and represent Saturday Morning Fresh’s sole and maximum liability relating to the delivery of Nonconforming Products.
You Are Responsible for Pursuing Claims of Loss and Damage in Transit.
YOU AGREE THAT ANY CLAIMS, DISPUTES, CONTROVERSIES, AND/OR CAUSES OF ACTION FOR LOSS OR DAMAGE OF YOUR PRODUCT IN TRANSIT SHALL BE MADE BY YOU DIRECTLY AGAINST THE SHIPPING AND/OR DELIVERY CARRIER OF SUCH PRODUCTS; YOU AGREE THAT SATURDAY MORNING FRESH SHALL NOT BE RESPONSIBLE FOR BRINGING OR DEFENDING AGAINST ANY SUCH CLAIMS, DISPUTES, CONTROVERSIES, AND/OR CAUSES OF ACTION.
You Must Act Swiftly to Receive a Refund or Replacement in the Event of Non-Delivery.
You agree that the quantity of Product(s) in your order, as recorded by Saturday Morning Fresh on dispatch from Saturday Morning Fresh’s place of business, is conclusive evidence of the quantity received by you on delivery unless you provide conclusive evidence proving the contrary.
Saturday Morning Fresh shall not be liable for any non-delivery of Products, unless you or your authorized representative gives written notice to Saturday Morning Fresh of non-delivery within the earlier of:
Three (3) business days of your receipt of an incomplete Product shipment;
Ten (10) business days after a Product shipment is one (1) week late, based on to the most recent estimated shipping date specified by Saturday Morning Fresh for your Product order, if any; or
Ten (10) business days after the four (4) week anniversary of your full payment for your Product(s).
At Saturday Morning Fresh’s sole discretion, any liability of Saturday Morning Fresh for non-delivery of the Products shall be limited to either: (a) delivering the undelivered Products within a reasonable timeframe; or (b) refunding amounts for such undelivered Products to reflect the actual quantity delivered, if any. You acknowledge and agree that the remedies herein described are your exclusive remedies and represent Saturday Morning Fresh’s sole and maximum liability relating to the non-Delivery of Products.
Saturday Morning Fresh May Cancel Your Product Purchase at Any Time, for Any Reason.
Saturday Morning Fresh reserves the right to decline or cancel part or all of your Product order at any time, for any reason, with or without cause and/or prior notice. If Saturday Morning Fresh elects to cancel your purchase in whole or in part, through no fault on your end, Saturday Morning Fresh will refund all amounts charged in a reasonable timeframe.
To the Extent Allowed, Saturday Morning Fresh Shall Not Be Responsible for Product Defects.
TO THE EXTENT LEGALLY PERMITTED: SATURDAY MORNING FRESH DOES NOT PROVIDE ANY WARRANTIES WITH RESPECT TO THE PRODUCTS, AND WE WILL NOT REFUND OR REPLACE A DEFECTIVE PRODUCT.
NOTICE
Written notice to Saturday Morning Fresh regarding Non-Conforming Products or non-delivery may be send to the following mailing and/or email address.
Attention: Customer Support
Saturday Morning Fresh
PO Box 172
Cedar Hill, TX 75106-0172
hello@saturdaymorningfresh.com
Thank you for your interest in the Saturday Morning Fresh product line! We appreciate your patronage tremendously. And don’t forget, please contact us if you have any questions or concerns. Again, we appreciate your business and wish you a beautiful, SM Fresh shopping experience.